All refund and transfer requests must be submitted in writing with a minimum of 14 days’ written notice prior to the rental date or start of the program/service. Requests may be made by emailing parks@bargersville.in.gov
By default, all approved refunds will be issued as a credit on the customer’s myRec account with the following conditions:
- Account credits may be applied toward future services or charges.
- In cases where the total cost of the rental or program is less than $5, no refund will be issued.
- Credit card processing fees are non-refundable.
If a customer specifically requests a refund by check, the following conditions apply:
- Check refunds may take up to 30 days to process from the date of approval.
- A $5 administrative fee will be deducted from the total refund amount. In cases where the total cost of the rental or program is less than $5, no refund will be issued.
- Credit card processing fees are non-refundable.
Refunds will not be issued for requests made with less than 14 days’ notice. Refund requests due to inclement weather will not be considered.